Terms of service

Terms of Service – Clinza

Welcome to Clinza. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

📌 General Conditions

  • By using this website, you confirm that you are at least 18 years old or accessing under supervision.

  • We reserve the right to refuse service to anyone at any time for any reason.

  • You agree not to use our products for any illegal or unauthorized purpose.

🛍️ Products & Pricing

  • All products listed on Clinza are subject to availability.

  • We strive to display accurate product images and descriptions, but slight variations in color or appearance may occur.

  • Prices are subject to change without prior notice.

📦 Orders & Acceptance

  • Once you place an order, you will receive a confirmation message.

  • Clinza reserves the right to cancel or refuse any order at our discretion.

  • Orders can only be cancelled before they are shipped.

💳 Payments

  • We offer payments via Cashfree (UPI, Cards, etc.) and Cash on Delivery (COD).

  • All payments are processed securely through trusted payment gateways.

🚚 Shipping & Delivery

  • We aim to deliver orders within 2–3 working days across India.

  • Delivery timelines may vary depending on location and unforeseen circumstances.

🔁 Returns & Exchanges

  • We offer a 7-day return policy for unused products with original packaging.

  • A parcel opening video is mandatory for return requests.

  • Returns are processed via pickup.

  • Refunds are provided as store credit within 1–2 working days after verification.

  • Exchanges are available for size, quality, color, or other valid issues.

📢 User Responsibilities

You agree not to:

  • Provide false or misleading information

  • Use the website for fraudulent activities

  • Attempt to harm or disrupt the website

📊 Intellectual Property

All content on this website, including images, logos, text, and design, is the property of Clinza and may not be used without permission.

⚠️ Limitation of Liability

Clinza shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

🔐 Privacy

Your use of our website is also governed by our Privacy Policy.

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.

📩 Contact Us

For any questions regarding these Terms, please contact us at:

Email: Clinzasupport@gmail.com

By using our website, you agree to these Terms of Service.

Thank you for choosing Clinza ✨